Privacy Policy

Effective Date: 25 March 2026

1. INTRODUCTION

Teillo Technology Group ("Teillo", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect through teillo.co.za (the "Site"), how we use it, and the choices you have. It is written to comply with South Africa's Protection of Personal Information Act (POPIA).

2. INFORMATION WE COLLECT

We collect the following categories of information:

  • Information you provide directly: your name, email address, phone number, business name, location, and project details when you submit a contact or quote request form.
  • Automatically collected information: pages visited, device and browser type, and general usage patterns, collected via Google Tag Manager and any analytics tags it loads (such as Google Analytics).
  • Cookies: small files used to support site analytics and remember basic preferences. You can disable cookies in your browser settings, though some site features may not work as intended.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Respond to your enquiries and provide project quotes
  • Contact you by email, phone, or WhatsApp about your enquiry
  • Improve our website, services, and marketing
  • Meet legal, accounting, and security requirements

4. THIRD-PARTY SERVICES

We use the following third-party service providers to operate the Site and process enquiries. Each provider processes data under its own privacy policy:

  • Google Tag Manager / Analytics — website analytics and tag management
  • Firebase (Google Cloud) — secure storage of enquiry and lead data
  • Resend — delivery of transactional and notification emails

We do not sell your personal information to third parties.

5. DATA RETENTION

We retain personal information for as long as necessary to respond to your enquiry, maintain business records, and comply with legal obligations, after which it is deleted or anonymized.

6. DATA SECURITY

We use reasonable technical and organizational measures, including encrypted storage and restricted access, to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. YOUR RIGHTS

Under POPIA, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or outdated information
  • Request deletion of your personal information
  • Object to how your information is processed
  • Withdraw consent to marketing communications at any time

To exercise any of these rights, contact us using the details below.

8. CHILDREN'S PRIVACY

Our Site and services are intended for businesses and are not directed at children. We do not knowingly collect personal information from children.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date above.

10. CONTACT INFORMATION

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Email: info@teillo.co.za
Company: Teillo Technology Group
Location: Cape Town, South Africa

Last updated: 25 March 2026